Yes, that's the right framing. Millions flow through spreadsheets/CSVs/MS Access with none of the auth/backups/architecture people seem to be stuck to.

I saw an article on HN one time about CSVs and how much business still flows through them. Reminds me of the xkcd comic about the one tiny block propping up lots of infrastructure. It stuck with me because it's ripe area for LLM agent based upgrades.

Sure don't give LLMs access to the well architected blocks. But not wanting to improve the brittle areas seems crazy to me even if it's contrarian.