"You get what you pay for" has been true ever since capitalism was invented. Whether it be the "get a registered trademark" route or the "pay more for a competent domain registrar" route, you pay either way.
Registering a trademark won't prevent screwups such as the original posting here. What it will do is help you apply pain to the registrar until they fix the problem.
Registering a trademark won't prevent screwups such as the original posting here. What it will do is help you apply pain to the registrar until they fix the problem.