Companies don't fundamentally care about cybersecurity. Most of them see cybersecurity as being similar to waste management; it's not something you get excited about. Sure, your company _must_ have a waste management plan, but it only exists out of pure necessity. It's required to do the real work of the company, but if you had a magic wand and never had to deal with it, you'd choose that option. And, like waste management, plenty of companies outsource their cybersecurity, since it's cheaper and they don't really care about it.
Yes, you're correct. To add - companies don't fundamentally care about all the things that we like to think of as "nice things", like good design, lack of dark patterns, robust security architecture, minimizing technical debt, etc.
If customers cared about reputational damage from cybersecurity incidents (sure.. some do) , then you would see that reflected in their priorities. Also, non-technical customers don't really know who to blame for security anyway. They'll just blame the OS vendor or other random parties even if its the Application that is not secure.