alt Hacker NewsThe one feature that Waymo has over other rideshare apps is that the cars presumably actually show up.
With all other apps, it feels like 50% of drivers just sit there waiting for you to cancel. I can't rule out that it's a bug with the app not showing updated locations in some cases (I've had an Uber show up even though the web app showed it three traffic lights away), but "actually gets me where I need to go in a timely manner" is a key feature and when "RIDE AVAILABLE, 3 MINUTES" turns into 7 minutes as soon as the app is done searching for a driver, and that turns into you having to cancel 5 minutes in and try again, the platform becomes useless.
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Yes exactly. I loved that when i opened up the app to go some where the first thing I saw before I even put in where I'm going, was how long until ill be picked up. the cars don't care about the trips, not trying to tip/ride max.
Waymo cancels cars when they are unable to get to you in a reasonable time. The service will not resend a car automatically, so the user needs to babysit the app until they’re actually in the car. I’ve seen this twice in the last week. In Phoenix and SF we have preferred ride share or taxi when the car showing up is important, like getting to a medical appointment on time.