In their defense, they dramatically "over"-report sev-2/3's (things like, avatar urls are not loading in saudi arabia), which makes their cumulative uptime look much worse than it is.
If you filter for major/critical outages, their uptime of core services in trailing 12 months all have two 9's.
Also, a huge part of their cumulatively-bad availability story is copilot, which is a functionality (LLM inference) that most organizations have struggled to get two 9's of availability in for the last 9 months.
In their defense, they dramatically "over"-report sev-2/3's (things like, avatar urls are not loading in saudi arabia), which makes their cumulative uptime look much worse than it is.
If you filter for major/critical outages, their uptime of core services in trailing 12 months all have two 9's.
https://isgithubcooked.com/?severities=major.critical
Also, a huge part of their cumulatively-bad availability story is copilot, which is a functionality (LLM inference) that most organizations have struggled to get two 9's of availability in for the last 9 months.