alt Hacker NewsI used to think people who said Github had become very unreliable were exagerating, but I can't miss it now. If you want to keep people, you have to actually go down less.
It's interesting that internally you had a very different experience with Salesforce buying Heroku and Microsoft buying Github. From the outside it appears to be analagous (except github is degrading quicker than Heroku did?)
Replies
Salesforce never understood Heroku. Salesforce's understanding of Heroku, if such an understanding ever existed, was wildly different than what Heroku understood it wanted to be. Benioff's penchant for buying himself a company every year did not help — "no headcount this year, we're buying Mulesoft/Quip/Tableau/Slack/$WHATEVER. And oops we spent too much money on dreamforce. Sucks that your pager rotations are burning people out!" It was very clear they did not give a shit about us, as evidenced by resources.
It's safe to say that I'm hypersensitive to these antipatterns and have been looking out for them at GitHub, and I don't see them.
What Microsoft wants GitHub to be is pretty much what GitHub wants GitHub to be. A home for all developers, playing a central role in the production of both public and private software. That alignment was never there with Heroku/Salesforce.
GitHub is not perfect but I don't think it's "degraded faster" at all. It's _grown_ faster. Much much much faster. And it's had to expand into the AI field, which is not an incremental thing like "hey let's launch a new feature or better dashboards." Nobody knows what AI wants to be when it grows up. GitHub in 2026 fundamentally resembles a pre-PMF startup in many ways because of that. I'm obviously not an unbiased observer, but I wouldn't count us out just because it's an uphill. Everyone's on that same uphill.
Having experienced both firsthand, I fundamentally disagree that there's a parallel. GitHub/MSFT has the median amount of corporate bullshit. Not more, not less.
Did Heroku ever actively degrade? Seems more like it was neglected until the competition eclipsed it entirely. What GitHub is doing seems worse, like true active regression.