alt Hacker News"I need to let you know that we are unable to issue compensation for degraded service or technical errors that result in incorrect billing routing."
Not sure I've ever seen a company openly take this position. This is a crazy policy.
Replies
isoprophlex • yesterday at 7:56 PM
More and more I feel that the one thing Github needs to turn the tide of bad press, is to allow adding clown or turd reaction emoji on comments
4lx87 • yesterday at 8:09 PM
Because it's illegal.
adamq_q • yesterday at 9:07 PM
Bug filer posted that reply as a joke. Look at the username.
moralestapia • yesterday at 8:17 PM
Brought to you by, allegedly, the "Good" AI company.
joenot443 • yesterday at 9:25 PM
I think the OP posted that reply as a joke
DetroitThrow • yesterday at 7:07 PM
In many countries, this also isn't legally tenable.
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oulipo2 • yesterday at 8:20 PM
Well, when your policy is written by an AI, you can get shit like that
More likely its just an LLM hallucination, not a real policy that Anthropic has. Unfortunately for them, it's a bad look to showcase one of the main failure modes of their product in their own business process.