alt Hacker NewsMaybe Anthropic is just testing the waters to see what they can get away with. Left unchallenged (court, charge back, whatever) why change course?
Replies
GTP • yesterday at 7:23 PM
Well, with the Chinese AI divisions becoming a serious competitor more and more, they should start caring about their reputation. Otherwise people will go to the cheaper competitor.
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juntoalaluna • yesterday at 7:34 PM
because they want people to trust them and continue to use their services. being a shitty business to deal with will eventually bite them, its not like they are the only choice.
serf • yesterday at 7:20 PM
theres no water-testing here, they've been operating this way for years -- that's why I am a former customer.
I think it's they don't want to set a precedent on refunding for bugs because one bug could cost them millions.