alt Hacker NewsYou realize the thread you are commenting on is not about scaling or downtime, but about a billing bug that Anthropic refused to fix until it become a Streisand effect?
If you're happy to continue paying a company that has demonstrated it will steal your money, admit it, and refuse to return it, more power to you. The AI industry is moving fast enough that there will be plenty of players to pick up customers who don't want to be robbed.
I'm reading the same thread as you and seeing the same complaints, yes. Personally, I'm willing to giving the benefit of the doubt to a company that has demonstrated they will stand up for human rights principles at the expense of their bottom line, vs immediately jumping to a "they are stealing money in plain sight" conclusion from a bizarre bug that was not widely known or reported.
But that's just me. Vote with your dollars; I've voted with mine.