alt Hacker NewsCounterpoint: that's also wrong and those who give up the idea of their website being for "them" (a person or group) end up making websites that are bad. Jakob's law is often taken as support for the opposite position, but if Google looked like search engines circa 1998, no one would have switched.
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0123456789ABCDE • today at 3:22 PM
have you considered, in the specific example of google being different from the rest, that all the other services were _wrong,_ or their goals were different than google's?
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Google did, and we did. Google won the search engine war by having a far superior engine, not because they had cute art for the six letters of the company name (which came later).