alt Hacker NewsI am a bit confused about your situation. Did you have a stolen card used to make a purchase at ebay that was not under your account? Or did you make a purchase at ebay and have an issue with the product you received?
I am a bit confused about your situation. Did you have a stolen card used to make a purchase at ebay that was not under your account? Or did you make a purchase at ebay and have an issue with the product you received?
Scammer created two e-bay accounts. One with my name but e-mail address "pirate" something. A second one, a scammer merchant account to wash the money.
They stole my credit card and used the bogus "me" ebay account to generate invoices (to my real address) and payments for goods from the second scammer merchant account. Then they found tracking numbers to my zip code. They bought the (fake) items from their scammer merchant account using their scammer "me" account. They used those tracking numbers to show the items were shipped and received to someone in my zip code (which is the only publicly available data from the tracking number). Of course, at no point were any of the goods "purchased" by "me" even real, but rather just ways to wash the credit card returns.
When I discovered what happened, I requested ebay refund it. Ebay claimed that since the accounts weren't actually mine (only in my name) I had no right to request a refund. So I could claim they were mine and then be ineligible for a refund because the underlying reason would be vaporized, or not claim them as mine and then be unable to ask for a refund because it's not actually my account -- a catch 22. The tracking numbers, again, since they weren't actually to me, the shipping companies refused to reveal the underlying data to me and I couldn't get any of the evidence showing it wasn't me.
At that point, I had my bank do a chargeback. Which they initially granted. I thought it was a done deal at that point.
Ebay sent all these invoices matching my name, with tracking numbers to my zip code, with my credit card being billed, etc to my bank along with a bunch of pages of banking mumbo jumbo about how the chargeback was wrong. At that point my bank turned face, called me a liar, and reinstated the charges. Not long after this, I noticed e-bay shut down the scammer account but they never refunded me the money. I assume the scammer had sucked out the money faster than e-bay could act to claw it back and when e-bay realized they'd be holding the bag they decided to dump it on the fraud victims.