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stavrosyesterday at 7:42 PM2 repliesview on HN

Honest question, what's the problem with crash dumps that include no personal info? They just help make the software less buggy. I also don't see an issue with anonymized usage patterns (this feature was used X times this month, this one Y times, etc).

Can someone expound on what they see as a problem?


Replies

JoshTriplettyesterday at 8:15 PM

> Honest question, what's the problem with crash dumps that include no personal info?

In addition to the other response: crash dumps are difficult to anonymize, both because useful crash dumps include something like a minidump (or some other small alternative to a core file), and because even without that, any random information from a backtrace may be sensitive (e.g. a URL).

There's nothing wrong with saving a crash dump and giving the user control of whether to submit a bug report.

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circadianyesterday at 7:50 PM

I would suggest that the default to enrolling people in supplying such information is the issue. In a world driven by surveillance capitalism, even "anonymous" data can be used for much broader purposes (think, for example, of when and where people are using tools geographically and at what times: you can start to track the behaviour of people in this way).

Users should never be opted in through usage alone of free or paid-for tooling to supply information that isn't part of the function of the tool. Where that is required for a service or product, you should opt-in explicitly, not implicitly.

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