They automatically assign you to an age group based on AI/guessing/face verification. If you've been assigned to an incorrect group, you need to do KYC verification with ID.
What’s to stop a 40 year old from holding up a photo of their 15 year old self for the age verification camera?
My 9 year old got verified as 21+ somehow. He obviously doesn’t have a photo id, so there is no way to verify him as a child. Support refused to help. The whole system is insane.