alt Hacker NewsI’ve had this type of issue on multiple European car brands. Software issues with driver assistance features, which they keep ignoring. Things like sudden unexplained braking, not showing down due to cars stopped ahead, swerving randomly... I accepted it because getting them to cover anything, even physical things, even under warranty. They just come up with self serving guidelines and excuses.
Glad you had success. Did it require lawyers?
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walrus01 • today at 1:50 AM
At this point I want basically no driver assistance features except maybe an automatic cruise control speed adjustment to vehicle directly in the lane ahead based on forward facing radar data. Many of them seem to be much more troublesome or buggy than they're worth.
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I (also in CA) lemon returned a Mercedes EV. Same kind of thing, they could not fix repeated software issues w/ the collision avoidance features.
I called them up, gave a short explanation, and they sent me to their vendor who handles the returns, no issues. Full price (including tax etc) back.
AIUI, they know not to fight, since in CA when they loose, they pay your legal fees.