>If you know better just hack it your way. ... It's just architecturally better for the end user.
As an end user I want the product/tool to serve me well out of the box, I don't have time to hack it to fix what I dislike about it on my own dime. That's what my job is for.
This is not always available. What smartphones "serve well out of the box", meaning zero telemetry, root privileges, open source, not requiring an account in a foreign country (and not spamming notifications about this), and working? Google Pixel requires time to fix, despite costing like 3-4 ordinary smartphones.
The same probably can be said about laptops. Linux is great but buggy, and proprietary OSes do not pass the requirements.