> there are stricter routines which intentionally cause friction, such as creating tickets

While this sounds sensible, in my experience it often becomes just a convoluted punishment for people involved in the alert firing. In general, people are lazy (sorry), and if alert makes them fill up post-mortem forms and attend mandatory late meetings with management why something got triggered for any reason - 99% of people will push to remove the alert altogether, or at least lower the priority. I haven't found a solution that doesn't include a complete overhaul of organization in the enterprise.