I don’t know if you’ve just never had bad healthcare, but this story does not seem unbelievable to me.

I’ve had doctors try to convince me not to pursue medical care, that problems of people close to me were not real and purely psychological, and I’ve personally required emergency surgery due to inaction. In every case there were obvious signs and symptoms.

Doctors are not good at their jobs. In the US, we’ve done a particularly stupid combination of forcing them to incur legal liability and intermediating everything with insurance, both of which impact the care people actually receive.