A more fair assessment would be: company runs a utility => they need to be a regulated utility!

The core part of air travel doesn’t really feel any different to a bus or metro or train. Off the tarmac then yes it absolutely feels like a Verizon store, as does some of the in-flight service, but there’s always been this weird feeling as a traveler that every carrier is basically the same thing but with different decals on it. Airline alliances are surely the ultimate example of this.

I like the EU model. The regulators set a "bare minimum" set of requirements. They have much better minimums that North America, and the fares are (still) cheaper per kilometer travelled. Also, I love the penalty system when flights are late.

Meanwhile, first class today is not very much more than coach cost in the regulated era.

Try flying Delta. It isn’t the cheapest option, but you really do get better service.

If you want to feel special, do Aeromexico first class. The checked bags are waiting for you before you can even walk there on a domestic flight.

Spirit was cheap. And if you’re poor, you need cheap. If you aren’t, buy better service and don’t complain that it’s just Greyhound on a plane.

Company, always: "We need government subsidy". Then hell yes to regulating what they do.

Even with your uncharitable framing I agree with both quotes.

Company is valuable to us as a society in a fundamental way but is fucking us up in all sorts of unique ways: They might need to be a regulated utility.

Okay, but the process of underwriting an airline now somehow involves operating a successful credit card company. Which, you know, are not typically successful based upon operating excellence but upon rapaciousness of interest rates and merchant fees.

I'm not sure it's great to have important infrastructure operated this way. Other than regulation do you see a way out?