>What happened to #hugops? Does it go out the window because those people happen to work for a company you don’t like?

Would you feel the same way about a colleague who kept causing downtime in your product again and again, seemingly without making any progress in addressing whatever issue was causing their repeated mistakes?

There are web applications out there that are far more complex than GitHub but have much less downtime. It's not like they're facing an unsolvable problem.