I have all the empathy for people in the world.
A corporation is not a person. If your organization cannot handle the load, then you need to adjust your practices. The organization needs to prioritize their paying users. The organization needs to shift people from new features to keeping the lights on. And maybe the organization needs to find another strategy to manage its azure transition.
A corporation is made of people. GitHub cannot exist but for the people who continue to work for it. And they’ve already said, multiple times, that restoring availability is their top priority.