> But from the outside, Claude Code looks like a tool moving in the wrong direction. More restrictions, billing weirdness, surprise behavior based on text in commits. That is textbook enshittification.
I've never used Claude Code, but this person doesn't understand what "textbook enshittification" means. "Enshittification" is a feature of certain kinds of business models, progressing through the following stages:
1. Giving away a product free to users, subsidized by venture capital, to gain a monopoly
2. Switching to advertising, then abusing users on behalf of the real customers, advertisers
3. Using monopoly power to abuse real customers (advertisers) to extract as much money as possible
Anthropic's business model doesn't have a "user / customer" dichotomy; their paid users are their customers. And they don't have a monopoly they can use to extract money yet.
ETA: In other words, "Enshittification" isn't just random; you're making the user experience worse in order to make advertiser experience better; and then making advertiser experience worse in order to extract maximum profit. The only complaint that could vaguely be related to profit is the OpenClaw stuff, and that's entirely due to trying to keep the "all-you-can-eat" model for non-OpenClaw users, rather than having to switch everything to metered.