When did you last try with the OPC? I also have experience (a few) and noted a sharp decline post covid. My first go was for Freedom Mobile (success) but the representative from the OPC was borderline harassing me to accept the currently (STILL) completely broken authentication. When I tried again it was 'out of jurisdiction' and no sort of appeal process.
Calling it functional is not something I would do. Judges are also extremely critical of the compensation process a have essentially been forced to take it over. It's also still too new and risky so lawyers are reluctant unless it's paid up front.
If anyone with any say is reading this, I can still break into any Freedom Mobile account in under a minute, including the admin ones.