From a user perspective this makes sense. But if you’re MSFT or GitHub this number is pretty embarrassing.
They would love if everyone on the platform used all of the features and had massive lock-in right? So if some part of that is always broken, it’s not a confidence booster for users to adopt more of the feature set.
Sure the more things you use the more likely it is that one has an issue but clearly stability isn’t a goal for these type of companies anymore.