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taeshdasyesterday at 4:29 PM1 replyview on HN

“Don’t anthropomorphise” is fighting the wrong layer. The entire product design of chat interfaces is built to encourage anthropomorphism because it increases engagement. Expecting users to resist that is like asking people not to click notifications. If this is a real concern, it has to be solved at the product level, not via user discipline.


Replies

layer8yesterday at 4:51 PM

The article does propose changes at the product level.