alt Hacker News> and you won't get human support or Claude – even if you are an enterprise paying out of your nose. And there's 0 redressal unless you go viral on social media.
Sadly this sounds like par for the course when it comes to tech. Too many messages and requests for help depend on knowing someone in the right slack groups.
Replies
areoform • yesterday at 5:14 PM
Which is very confusing to me. If you have groundbreaking AI, you can offer groundbreaking support at scale.
➕ show 3 replies
If you’re paying out of your nose, you would have forward deployed Anthropic/OpenAI engineers on the premises.