alt Hacker NewsYou wouldn't build a chat bot for that, imagine how easy it is to make that thing go off the rails and allow anyone to reactivate their account. Really, you can't trust it to do any business function...
At least, that's really the message this sends in my opinion
I really wish more people would view these companies with the suspicion they deserve, as they sell the product as safe and comprehensive while refusing/failing to use it the same way themselves.