> If you have groundbreaking AI, you can offer groundbreaking support at scale

You're a funny one aren't you...

Meet "Fin" Anthropic's "where support questions go to die" so-called-support bot, created by Intercom but powered by Anthropic.

Maybe it's an internal in-joke in the Anthropic offices ... "Fin" in french means "End".

I don't know anyone who has had a positive experience with "Fin" .... or ever spoken to a human at Anthropic support for that matter, even if you ask "Fin" to escalate.