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chromacitytoday at 3:29 AM1 replyview on HN

Another reason why I often skip them is that for "tech" products, the tours almost never cover how I want to use the product. Instead, they tell me how the vendor wants me to use the product.

Browsers are especially notorious for this. When I get a tour for a new feature, it's almost always just some new, tacked-on junk to disable. "Check out our bundled VPN", "Use Copilot to shop for socks", "You now have more privacy choices" (meaning we opted you into some invasive data-collection feature). I just want to browse the internet.


Replies

duskdozertoday at 6:26 AM

Well, exactly. How are the KPIs on the new feature they shipped going to meet target unless they add a user nudge toward desirable behavior?