> I simply have never seen a Dev Team work as the way HN tries to make the role sound "Dev/Eng and the customer is the only thing needed". Would love for this to be the case!

I think a lot of HN truly believes that Software Developer is the only important role at their company. Software goes straight from the developer's brain, through his fingertips into the computer, and then on to the online store (run by nobody) for customers to buy. Engineering managers, program managers, product managers, marketers, MBAs, tech writers, QA, lawyers, process people, various admins and liaisons... they all exist to play pointless political games, have distracting meetings, and obstruct the One True Role. Design docs, planning, schedules, e-mails, JIRA, reviews, syncs, exec updates... all are useless parts of a scheme to torture the developer. It should just be "developers developing, and then money comes in from somewhere." This is an exaggeration, but you see these themes all over the comment section.