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toast0yesterday at 4:32 PM1 replyview on HN

PC makers can't count on brand loyalty. If you want a PC and your favorite brand is missing something that a competitor has, it's easy to switch. If you want a Mac and Apple is missing something, it's harder to switch. Enterprise sales are a bit stickier, but not that much stickier.

So Dell, Lenovo, et Al end up trying to address every niche except the focused product catalog niche.


Replies

JohnBootyyesterday at 5:04 PM

    If you want a PC and your favorite brand 
    is missing something that a competitor has, 
    it's easy to switch
Yeah. Although, there's no "logical" reason for their for their psychedelically large laptop lineup with 50-100 base models. It's purely psychology I guess.

Like Dell Vostro, their "small business" line. Versus Latitude, their "business" line. What on earth is uniquely needed by a "small business" versus a... regular business? Why not introduce a third "large business" line? Maybe a "sole proprietor" line too?

It can only be explained as a psychology play. The dizzying array of options is designed to, I suppose, make you feel like Dell surely has the exact right laptop for you, even if that is bullshit.

It doesn't entirely make sense to me from a psyche standpoint either -- I have no idea why purchasers would possibly feel anything other than anxiety and analysis paralysis. But whatever!

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