logoalt Hacker News

hatsunearutoday at 5:11 PM1 replyview on HN

Valve wasn't always like this. They were infamous for never allowing refunds, but due to EU regulations they just did a complete about face and has one of the friendliest refund policies in the ESD business. Probably just behind Costco or something.


Replies

legitstertoday at 5:21 PM

The introduction of the refund made them get rid of their deep discounted flash sales though.

Real OGs remember that you could get fairly new AAA games for a song on, like, a random Wednesday. It was part of the initial appeal of Steam. Those explicitly went away because of the refund policy. https://www.reddit.com/r/Steam/comments/4pnd4p/psa_yes_there... (People were really upset at the time)

Their new refund policy is great, but it wasn't completely free to consumers.

show 2 replies