My partner works at a nonprofit and they paid some consultant for a chat bot. The next month they were surprised they got a $2000 bill for the API use and at first wondered if the bot was really popular. The analytics reveled that very few conversations were happening.
The consultants apparently had the bot load and fed it an immediate prompt which greeted the user. This was happening on every page load. Bad consultants, bad bot.
"Bad consultants" you mean, that's the average consultant
The amount of consultants that are very known and have large presence on developer communities and give a lot of talks and have no idea how to approach real world problems is impressive.