Prusa is generally like Apple in that regard, in that they wait for the new technology to be tried and true before committing their design(s) to it. CoreXY is the most prominent example.
Prusa was actually the "non-technical" printer company for quite a while though. They would sell to schools and libraries, and still do, and offer(ed) assembled kits.
I don't own a Prusa, I've assembled Vorons and have a highly-modified Ender 3 S1, but if I was in the market to get a user-friendly printer, or recommend one, I'd get a Prusa.