This is hilarious. Microsoft has had many issues and outages with M365 in the last few years. I mean, I guess if you don't rely on mail, then sure.
We are 365 shop… I cannot think of one single time the 365 being down has affected us at all. Maybe you’re right I don’t know. Maybe your region is worse than my region.
If one takes the comment to mean, 50x better for support, I can believe that. After all, 50x almost nothing can be achieved fairly easily.