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bborudtoday at 4:36 PM2 repliesview on HN

> The AI is coming for that too.

To some degree yes, in practice, not so much. In practice you have to be in the world, talk to people, know how to talk to people, know how to listen, and be able to understand the difference between what people say and what they actually need. Not want. Need.

This was something I learnt in my very first job in the 1980s. I worked for someone who did industrial automation beyond PLCs and suchlike. He spent 6 months working in the company. On the factory floor, in the logistics department, in procurement, in accounting and even shadowing the board. Then he delivered a proposal for how to restructure the parts of the company, change manufacturing processes, and show how logistics and procurement could be optimized if you saw them as two parts in a bigger dance.

He redesigned the company so that it could a) be automated, and b) leverage automation to increase the efficiency of several parts of the business. THEN, he started planning how to write the software (this was the 80s after all), and then we started implementing it.

Now think about what went into this. For instance we changed a lot of what happened on the factory floor. Because my boss had actually worked it. So he knew what pain points existed. Pain points even the factory workers didn't know how to address because they didn't know that they could be addressed.

I was naive. I thought this was how everyone approached "software projects". People generally don't. But it did teach me that the job isn't writing code. It is reasoning about complex systems that often are not even known to those who are parts of it.

And this is for _boring_ software that requires very little creativity and mostly zero novelty. Now imagine how you do novel things.

> People knocking out Jira tickets and writing CRUD webapps will end up with their livelihood often taken away. Or bosses will just expect more output for same/less pay, with them having to use AI to keep up.

You make it sound like it is a bad thing that certain tasks become easier.

I spent a lot of time writing CRUD stuff. Because the things i really want to work on depend on them. I don't enjoy what is essentially boilerplate. Who does? If you can do the same job in 1/20 the time, then how is this a bad thing?

It is only a bad thing if writing CRUD webapps is the limit of your ability. We don't argue for banning excavators because it puts people with shovels out of work. We find more meaningful things for them to do and become more productive. New classes of work becomes low-skilled jobs.

If you have been doing software for a while, you are probably doing some subset of this. But these things are hard to articulate. It is hard to articulate because it is not something we think about. Like walking: easy for us to do, hard to program a robot to do it.


Replies

coldteatoday at 5:49 PM

>To some degree yes, in practice, not so much. In practice you have to be in the world, talk to people, know how to talk to people, know how to listen, and be able to understand the difference between what people say and what they actually need. Not want. Need.

1 person needs to do that. The other 100 not doing that currently to begin with, but doing the AI-automatable work?

SoftTalkertoday at 4:45 PM

> To some degree yes, in practice, not so much.

We used to say that (not long ago, even) about the code-writing part. Why do we believe that LLMs are going to stop there? Why do we think they won't soon be able to talk to people, listen, and determine what they need? I think it's mostly a cope.

We have robots walking just fine now, by the way.

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