alt Hacker NewsI will never buy another google hardware product again after my most recent pixel experience. I was sent a phone with a defective modem that they refused to replace. This is despite having bought 5 other pixels and also using google fi and a bunch of other google products.
I will never trust them with a hardware purchase ever again.
Replies
mherrmann • today at 6:46 PM
As another n=1, I've been happy with my Pixel phones over the years and never had such an experience.
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satyamkapoor • today at 6:40 PM
I bought a skagen with google watch os or whatever was it called. The experience was so so bad, I’m never going back to Google products.
>I was sent a phone with a defective modem that they refused to replace
To be fair, how would they even verify this? Unless it's outright broken (eg. no cell reception), someone with a "defective modem" is basically indistinguishable from the 99 other people with a perfectly fine phone, but nonetheless want their phone replaced for various nonspecific issues about cell reception.