ChromeOS is a very competent, fast, and easy-to-use operating system. For my family, it's basically perfect. It's virtually unbreakable and anyone can pick it up quickly.
Windows is a hot mess and frankly I wouldn't recommend it to anyone outside of gamers. For the technically competent, there's nothing to gain on Windows, and it will just get in the way. For the those less technically inclined, Windows means complexity and viruses. Also most Windows laptops suck major ass.
MacOS is better, especially if you have an iPhone. But even MacOS is a bit too complex for the less technically inclined. If you have an android phone, then a chromebook is 100% the way to go for those people. Also, chromebooks get crazy software support these days, on par with macbooks.
> ChromeOS is a very competent, fast, and easy-to-use operating system.
It also locks you into the cloud services of an advertising company that loves harvesting your data to help find new ways to sell you things.
I used to think so too, but when my extremely-non-techy mother's Chromebook died, she was able to switch from chrome OS to Ubuntu with minimal fuss. Chrome OS has some specific features, but if you just need a web browser Ubuntu works fine.
I support a lot of old folk on laptops that are less technically inclined. All they want is Windows because familiarity, despite Microsoft making things unfamiliar every release.
Counterpoint. I use Windows and MacOS daily and they are both awful (and occasionally wonderful) for different reasons. Windows on a laptop sucks simply because I can't close the lid and put it in my bag without it catching fire, but apart from that I don't care too much either way.
I use Linux CLI all the time but every time I've tried to use a Linux desktop as a daily driver, it's stopped working one day for reasons that are beyond my ability to care enough to figure out.