I think the big issue is it's still not a real full laptop, and that dramatically limits the audience. No matter how well it's made, they're never going to actually do what needs to be done to make it a mass market product. Google doesn't really have the dedication to be a real hardware company. Their hardware is more of a showcase to demonstrate things they want other people to do. And at this point they kill projects so often lots of folks are very hesitant to spend money on their things only for it to die, just like you experienced.