alt Hacker NewsThis is borderline adversarial propaganda.
While the incident did happen, a lot of actions were taken and most of the data was recovered. OVH now also keeps backups even for clients that don't pay for it.
I was hit by that datacenter catastrophe and got my data back almost immediately, in a new VM.
I've been using them for years with little issue (no more than happened on my AWS or Azure accounts, I would say less because it's less of a mess in general).
Stop spreading false rumors.
Replies
iLoveOncall • today at 2:34 PM
> most of the data was recovered
I had a VPS there and all the data was lost. I'd like to see any proof that data was recovered, because that's simply not true.
I was hit by the fire outage too, and the response was... mixed. I was able to start a new VPS in different region the same day and reconfigure everything, but data on the old instance has been lost. They also kept double-billing me for 3 months without me realizing, support had to step in to delete the instance that wasn't showing in admin panel, but kept generating costs. No refund suggested. I ignored it, since it was like $15 overcharge. Also months later the "deleted" instance reappeared and I had to kill it again. Strange stuff.
Aside of that exceptional case - overall they are pretty great and cheap.