Honestly my needs are not super complicated. There are a few edge rules I have in place to try and block things like the TikTok Bytespider which is hammering one of my sites. It's able to support round-robin multi-endpoint DNS, including weightings you can update which is super useful for what I'm doing. I've only really needed to speak to support twice so far; one was to get un-blocked because I migrated all my sites too quickly on a fresh account lol, so triggered their suspicious activity (so just be aware of that) - but both times they replied within an hour and resolved things.