> for the legal workflows we see most
I'm a bit bothered by this line. Does it mean this is based on customer's sessions? Are they entitled to build knowledge bases for every profession, topic and workflow in the world using customer data?
"Are (legally and morally) entitled" vs "act as if they are entitled"... yes, a big question.
Yes they are training on your business's data so that their AI can replace your business later. If you don't believe it, name one thing they didn't train on.