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I think the deal is pretty clear with stuff like this: Free accounts for individual users, earning money with businesses.
It's not like Bitwarden is giving away their product without getting anything in return: The free users (tech-savy early adopters) were the ones that pitched Bitwarden to their bosses when they were looking for a password solution for their company. It's really no different than Adobe or other companies giving away student licences. Companies are not stupid.
Would you really be okay with HN charging monthly to use the site? HN probably stores more data anyways, passwords are pretty small in comparison to comments, and I produce more of them aswell.
maybe because the company promised "always free"?
if the company can't keep the promises, then maybe they shouldn't make them in the first place?
My first bitwarden invoice is dated november 2019. My concern here is 'squeeze' type activities that other companies with strong M&A leaderships have brought to their customers. For consumers, loyalty is exploited, not rewarded, and one must be vigilant for signals to jump ship.