> My model of municipal maintenance is that a city's road maintenance workers have a long list of known potholes to fix which is triaged with some formula and dealt with day-by-day.
What makes you think that?
I see road workers repairing potholes, and otherwise notice that potholes get repaired over time.
Presumably there is an intelligent process that leads to this. What alternative is there?
I'm sure it depends on the city. I reported several large potholes in my city via an online form, and was disappointed to see them unrepaired for several months. Then one day I came and found that they'd repaved the whole street for 50m.