> I mean, isn't that the natural and expected response? An AI company sold them a relationship with a chatbot and at least some their social/romantic needs were being met by that product. When what they were paying for was taken from them and changed without warning into something that no longer filled that void in their life why wouldn't they morn the loss of that?

Ah, I forgot about the ai relationship companies. No this guy was using the browser based ChatGPT for coding and ended up in love with the model. No relationship was sold at all.