Large numbers of people don't trust social media but still use it. People complain about unhealthy food but eat it. People worry about microplastics but drink bottled water. And so on.
It's quite common in modern society that people use things they don't particularly like, for a variety of reasons. One is that the society is being structured so that it's difficult to avoid its most toxic parts.
As it relates to AI, it certainly doesn't help that everyone is being told they need to learn AI or risk being eliminated by it.
Well, the worrying thing about using AI is how you regulate something you don't understand. I mean, the sequence of weights an AI has to give answers... they're not even very sure how a specific personality emerges with certain weights... so regulation seems a bit distant.
I wonder if having the world's largest search engine putting it front and center for every search query and can't disable it has something to do with it. Or for the world's largest social media platforms put it front and center and you can't disable it. Or for every employer mandating its use. Surely the people just love it so much they can't help but gravitate to these tools.