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Shutterstock to pay $35M over hard-to-cancel subscriptions

105 pointsby Lihh27yesterday at 7:50 PM43 commentsview on HN

Comments

zackifyyesterday at 11:37 PM

Can they please do this with at&t internet.

chancekyesterday at 8:05 PM

A great idea of a product is some sort of unified system for companies to correctly manage subscriptions. There needs to be standards for what makes a user flow acceptable or not when it comes to cancellations.

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rectangyesterday at 8:39 PM

Did Shutterstock come out money ahead?

Is 35 million and the potential for future punishment a sufficient deterrent?

whhyesterday at 8:43 PM

Adobe needs to be next. I had to cancel a card because that was easier than cancelling Creative Cloud.

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ktallettyesterday at 9:32 PM

If your business is only viable due to shady subscription practices then it doesn't deserve to be running, whether it's Adobe, gyms, or whatever.

raincoleyesterday at 10:00 PM

It's a dead company walking anyway. It might be the final blow.

runakoyesterday at 9:55 PM

> Shutterstock failed to get consent to charge consumers’ credit cards before charging them for subscriptions

This sounds like it should carry criminal penalties?

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exabrialyesterday at 9:21 PM

Thank you FTC. Next, please go after some monoplies.

bchyesterday at 10:49 PM

Pardon the pedantry, but I the current abbreviation of the price ("Shutterstock to pay $35M") should be "$35MM".