alt Hacker NewsI had been paying monthly for 13 years straight and they still demanded a cancellation fee because it turned out I was on an annual commitment (which by the way they hiked the price of by 50% with a month’s notice and by the time you notice the larger payment go out you are in a whole new 12 months).
So yes, I complained about that.
Ok so you were on an annual plan to save money and when you cancelled you had to pay an exit fee to account for the annual discount. Seems reasonable to me.
They gave you a months notice of the price increase and you didn't cancel until after it went into effect?