Yep, and this is why I'm pissed. They lied. They're completely dependent on GCP. So, I gotta do some research, i need something a little more stable (and less dependent on one company's whims) than this. This is bad for them, because it really strikes at the heart of their 'big claim,' peacefull software deployments. This is chaos.
Yea, I mean, that's the whole MO of our platform and we failed at that. So yea, that's disappointing and more so for our customers.
I can provide an explanation about the GCP dependency. Yes, we have host workloads off GCP, and we have been able to build a good business by performing a cloud exit. However, we were worried that we would have a circular dependency on our own cloud. I don't think we expected to get auto-modded out of our own account, hence we left our DB on CloudSQL.
It was never our intent to deceive people that we didn't own our own destiny with our business. The last GCP issue, we were assured that this scenario wouldn't happen (when we got auto-ratelimited, which was bad, but survivable) - but it seems like we have further work to do. Apologies.