Why is this supposed to be surprising? These kinds of customers are a huge compliance burden for the bank, why should the banks keep doing business with customers that most likely cost them money?

> Reason given by bank, broken internal policy, we cannot disclose which. Goodbye.

Wow this sucks. One thing I took from this comment (and the previous one), if you allow me to (badly) synthesize is: we might need less policy making and more policy enforcement.

>Reason given by bank, broken internal policy, we cannot disclose which. Ridiculous.

I'm sure what they did was illegal, the problem with such cases is that even if you take them to court and win, you'll still lose a lot of time, money and stress in the process of fighting a bank in court, while for the bank the lawsuit is just another small business expense.

Centrain industries and businesses tend to act above the law even if they know they're in the wrong simply because the punishments if they get caught are too lax.

That's why I'm a big fan of direct personal accountability. Like the person working at the bank who made the choice to close the accounts should go to jail. Because otherwise nefarious people simply hide behind the accountability shield of a large org where nobody is responsible for anything and accountability is always deflected.