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Silamothyesterday at 8:23 PM1 replyview on HN

Out of curiosity, what issue did you have with the McDonald’s self-order kiosk? I actually think McDonald’s has the best kiosk I’ve ever encountered. The little animation that plays when you add an item to your cart is a little annoying (but I think they’ve sped that up). But otherwise, it’s everything I’d want. It shows you all the items, tells you every ingredient, and lets you add or remove ingredients. I have a better experience ordering through the kiosk than I do talking to a cashier.


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ndiddyyesterday at 8:37 PM

It takes longer than ordering with a cashier, it keeps trying to upsell you, and it's always out of receipt paper because unsurprisingly the company that isn't willing to pay a person to take orders is also not willing to pay a person to maintain the kiosks.

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